Terms & Conditions 

Refunds & Returns

 

Booking:

 

Wedding cakes: 

 

When placing an order with us, your order will not be confirmed until you have paid the required non-refundable deposit.


For wedding cakes this is £100 to book your date, unless otherwise agreed in writing. 

 

Balance Payments:

 

Wedding Cakes:
The remaining balance is due at least one month prior to delivery for wedding cakes.

Celebrations Cakes: For celebration cakes, which are to be delivered, the balance must be paid at least one week before the delivery (unless otherwise). 

If you have booked to collect a celebration cake, the balance payment should be paid on/before collection, unless otherwise specified on the order form.

Payments not received may result in a cancellation of your order. 

 

Cancellations:

 

If you wish to cancel your cake order:

Deposit payments/additional payments are not refundable for any wedding or favours cancelled less than six months before the wedding date. 

If the cancelation is six months + before your wedding date 50% of your deposit may be refunded, taking into the consideration of the nature of cancellation. 

Please allow up to 2 weeks for your refund. 

 

Rescheduling:

 

Celebration Cakes:
If you wish to reschedule your celebration cake, we will try to accommodate your new date, but if we are unable to do so, your payments are not refundable.

Wedding Cakes:
Deposits/additional payments are not refundable. If you reschedule your wedding, we will try to accommodate your new date, but if we are unable to do so, your order is deemed as a cancellation (please see above) 

 

Returns:

In the very unlikely event that you may wish to return you cake, please contact me immediately on 07588660503 to discuss any issues. 

LOCATION & HOURS

2 Bramley Close, Brixton, Plymouth

Pop me a message any time, I will aim to reply within 1 week. 

WANT TO TALK?

Email: info@sweetbunsdevon.co.uk

(for all orders, please use the booking form)

Call 07588660503